The staff of (Operating under Trauma Healing
Privacy Policy Introduction
Trauma Healing regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Jo Muirhead users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Trauma Healing at

Collection of Information

In order to use the Trauma Healing website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Trauma Healing is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Trauma Healing customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our sta develop- ment.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at


If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to all your orders. If we have trouble processing an order, we will use this information to contact you.


Trauma Healing uses personally identifable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at
You will be notifed when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Trauma Healing may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identi able information for any other purpose.
Trauma Healing does not share any information with third parties for any unknown or unrelated uses.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


Links on the Trauma Healing site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Trauma Healing Security Policy

Trauma Healing uses for its online credit card transactions. Square processes online credit card transactions for thousands of United States merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Square gateway are secured payments.
  • – Payments are fully automated with an immediate response.
  • – Your complete credit card number cannot be viewed by Trauma Healing or any outside party.
  • – All transactions are performed under 128 Bit SSL Certificate.
  • – All transaction data is encrypted for storage within Square bank-grade data centre, further protecting your credit card data.
  • – Square is an authorised third party processor for all the major United States banks.
  • – Square at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Carol Rose Adkisson

Product & Service Descriptions:

Trauma Healing offers coaching and mentoring services to Health Professionals in private practice, Coaching Clients and licensure clients as well as physical products. If you choose to engage in Trauma Healing services, you agree to a set billing cycle, the details of which will be outlined in your individual contract.

Delivery Policy:

When you purchase a physical product from, we will endeavour to ship your parcel within two working days. We will advise you via email of any difficulties that might prolong the time it takes for us to send your product.
1:1 and group coaching/mentoring services are provided on a monthly or fortnightly basis, depending on your individual agreement with Trauma Healing

Refund Policy:

Trauma Healing will not be responsible for packages lost in transit or otherwise delayed. If your parcel arrives damaged, please contact us at to discuss a potential replacement or refund. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
Group and 1:1 coaching and mentoring programs with Trauma Healing are non-refundable unless otherwise indicated in the terms of your specific program.
Please contact us at with any further enquiries.


The information provided on this site is for informational purposes only, and should not be construed as specific advice for your specific circumstances. We recommend that you seek out specialised advice before implementing any of the information provided on this website.